Terms and Conditions

By booking an appointment at London Nail Laser Clinic (LNLC) you agree to the following terms and conditions.

Photography Consent

As part of the consent to treatment, you authorise us to take photographs, videos or other media of your nails to assist in monitoring the improvement. These media items may be used in documentation, for research or publication in any form but would never include any personally identifiable markings or details.

Treatment Consent

During the consultation a treatment plan will be advised by the Podiatrist. This will be recorded on a consent form which you will be required to check, sign and date prior to treatment being carried out.

Payment of Treatment

You agree to pay the full cost of treatment or treatment package at appointment when treatment is carried out.

Payment is accepted by credit or debit card, cash, or finance by prior arrangement through Braemar Finance.

Prices listed are current and are subject to change without notice.


We do not issue refunds for any treatments carried out.

Cancellation of Appointment

We require that you provide 48 hours’ notice prior to cancellation of an appointment. The full appointment charge is payable where 48 hours’ notice is not given.

Online Bookings

We make every reasonable attempt to confirm your online booking automatically but cannot and will not be held liable for an error in the time, location or duration of the appointment. The type of appointment you select may not be appropriate for your condition or treatment plan and you will be liable for the correct cost of any treatment or advice given. It may be necessary that you return to complete your treatment.

We may need to move your appointment to maintain a smooth and complete diary. We will try and notify you of any conflict or alteration within 24 hours of your booking but this may not be possible. We advise telephoning to confirm your appointment before any travel tickets are purchased to check that the selection is correct. We will not be liable for any expenses occurred due to any errors in the booking system.

The appointment fee of £90 is required to confirm a new patient appointment. The appointment will not be confirmed until this has been paid. If you are requesting to pay by a finance plan please contact us before making your appointment so this can be agreed in principle prior to the treatment.

Treatment Information

You will be asked to complete a medical history form. This will record details of your current state of health including any other medical conditions you have and any medication you are taking.

Treatments within a Lunula treatment package must be taken no more than 4 weeks apart.

Treatment plan may be subject to change based on findings once plan has started and additional treatments may be advised.

Post-treatment care is an important part of the treatment and you must comply with all post treatment recommendations and instructions to give your treatment the best chance of success.

Progress made and recurrence of symptoms may be dependent on various factors beyond the control of London Nail Laser Clinic

No medical treatment can guarantee to be 100% effective and no claim to provide a perfect result is declared.